Read how account data is handled
This Privacy Policy applies to information you provide during account creation, including your contact details and the phone verification step before account access. We also record sign-in events, device details, payment references and status updates connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account
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activity. These records help us match an account with its wallet request and investigate an incorrect status without exposing unnecessary details. We share data only with service parties needed to operate verification, payment processing, security or support, and we require those parties to handle it for
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the stated purpose. We keep records for as long as needed for account service, dispute checks or legal duties, then remove or anonymise them where practical. Access to our services depends on local law, and we will explain any local restriction when it affects your request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.